Privacy policy
Last updated: September 8, 2025
We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we explain which data we collect when you use our website, why we collect this data and how we use it to improve your user experience. This way you understand exactly how we work.
This privacy policy applies to the services of LumoLuxe. Please be aware that LumoLuxe is not responsible for the privacy policy of other websites and sources. By using this website, you indicate that you accept the privacy policy.
LumoLuxe respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.
Our use of collected data
Use of our services
When you register for one of our services, we ask you to provide personal data. This data is used to perform the service. The data is stored on secure servers of LumoLuxe or those of a third party. We will not combine this data with other personal data in our possession.
Communication
When you send e-mail or other messages to us, we may retain those messages. Sometimes we will ask you for personal details relevant to the situation at hand. This allows us to process your questions and respond to your requests. The data is stored on secure servers of LumoLuxe or those of a third party. We will not combine this data with other personal data in our possession.
Cookies
We collect data for research in order to gain a better understanding of our customers, so that we can tailor our services accordingly.
This website uses “cookies” (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website may be transferred to secure servers of LumoLuxe or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to provide other services related to website activity and internet usage.
Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.
Third parties
Information is not shared with third parties, with the exception of web applications we use for our web shop. This includes, for example, the WebwinkelKeur review system. This data will only be used for the purpose of the relevant application and will not be further distributed. In some cases the information may be shared internally. Our employees are obliged to respect the confidentiality of your data.
Changes
This privacy statement is tailored to the use of and the options available on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement regularly.
Choices for personal data
We offer all visitors the opportunity to view, change or delete all personal information currently provided to us.
Adjust/unsubscribe service newsletter
At the bottom of each mailing you will find the option to update your details or to unsubscribe.
Adjust/unsubscribe communication
If you would like to amend your data or have yourself removed from our files, please contact us. See the contact details below.
Disabling cookies
Most browsers are initially set to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some functions and services, on our and other websites, may not function properly if cookies are disabled in your browser.
Questions and feedback
We regularly check that we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:
ByLumoLuxe
Email: info@bylumoluxe.com